Operations
Operations across sites and crews
Dispatch technicians, log cleaning, house crews and watch exceptions — mobile apps included, same roles as the ERP.
Interactive
Select a module. The product stage updates.
Dispatch, maintain and bill from one job
Work orders, assets, preventive maintenance, dispatch and van stock for technicians in the field. Mobile apps share the same roles and stock as the ERP, so a completed job can bill without re-entry.
- Work orders dispatched to the right crew
- Assets and PM schedules in one register
- Van stock that matches inventory truth
Module 01 / 06
Field service
Dispatch, maintain and bill from one job
Work orders, assets, preventive maintenance, dispatch and van stock for technicians in the field. Mobile apps share the same roles and stock as the ERP, so a completed job can bill without re-entry.
What you get
- Work orders dispatched to the right crew
- Assets and PM schedules in one register
- Van stock that matches inventory truth
- Path from job complete to invoice
Capabilities
- Work orders
- Assets
- PM
- Dispatch
- Van stock
Connects to
- Inventory
- Sales billing
- Fleet
- HR shifts
Module 02 / 06
Cleaning
Today board and QR proof for cleaning crews
Locations, a today board and QR scan logs so cleaning crews prove work where it happened. Mobile-first, same company and permissions as the rest of Uktupus.
What you get
- Clear today board per crew and site
- QR scan trail at the location
- Mobile flow crews can finish on site
- Evidence managers can review without WhatsApp photos
Capabilities
- Locations
- Today board
- QR scan
- Mobile
Connects to
- HR shifts
- Camp facilities
- Helpdesk
Module 03 / 06
Camp & facility
House and feed the workforce on the books
Facilities, occupants, bookings, meals and billing for camps and workforce housing. Occupancy and meal charges stay connected to people and finance instead of a separate camp ledger.
What you get
- Facility and bed occupancy you can trust
- Bookings that do not double-allocate
- Meals and services ready to bill
- Charges that finance can post
Capabilities
- Facilities
- Occupants
- Bookings
- Meals
- Billing
Connects to
- HR
- Finance AR
- Field crews
Module 04 / 06
Helpdesk
Tickets that become owned work
Internal and customer issues tracked with status and owners — so requests do not die in inboxes. Helpdesk sits with operations so tickets can point at the same partners and assets as the rest of the system.
What you get
- Tickets with clear owners and status
- Internal and customer queues in one place
- Less lost work in email threads
Capabilities
- Tickets
- Status
- Owners
Connects to
- Field service
- Partners
- Control tower
Module 05 / 06
Control tower & Sona
See exceptions. Act inside your role.
Control Tower surfaces cross-module exceptions; Sona assists inside your permissions and entitlements. Operators get guided actions on real documents — not a chatbot that invents data outside the company.
What you get
- Exception queue across licensed modules
- Sona answers bounded by your permissions
- Guided actions on real ERP documents
- Less swivel-chair between modules
Capabilities
- Exceptions
- Cross-module
- Sona
- Guided actions
Connects to
- All licensed modules
- Lens
- Approvals
Module 06 / 06
Lens
Reports on live ERP data — not a warehouse lag
Build and save reports on allowlisted datasets with grains, charts and period compare. Uktupus Lens reads the same operational data operators use, governed by the same permissions.
What you get
- Report builder on allowlisted datasets
- Charts with readable period labels
- Saved reports your team re-runs
- Compare against the previous period
Capabilities
- Datasets
- Charts
- Saved reports
- Compare periods
Connects to
- Sales
- Finance
- Inventory
- Control tower
Other solution areas
See operations on your operation
We’ll walk the modules above against how you sell, stock, make or serve.